1): Does Umitablets.com offer a money-back guarantee?
Answer: Umitablets.com allows most products to be returned for a refund within 7 days of the received postmarked date. We'll refund your payment when received the back. Additional deductions for all refunds will be made depending on current market value.
2): What is the Umitablets.com warranty?
Answer: We have money-back and exchange guarantee in 30 days.
After 30 days, buyer needed to contact us first, we'll try to exchange a new one if available, and you need to pay all of the shipping fees.
3): I want to return the item, what should I do?
Answer: Please make sure the item is broken or you don't like it, if you don't know how to use, please contact with our staffs for help.
Before return, please contact with us to provide the addrees. Thanks!
The return item must be with original packing, accessories and take the below information in package:
1. Order ID, SKU, Email and Your shipping address
2. The reason of send back
3. Replacement or refund money
4): How about the shipping fees for send back?
Answer: The shipping back fees is depend your local post.
Please note: Umitablets.com does not pay the return shipping cost.
5）: How can I receive the refund?
Answer : Due to all of the payment through PayPal, we'll refund your payment to your PayPal, refund will be process in 1-3 business days when the case is clear, and you will received a PayPal confirm email then.